Last Updated: 27 April 2026

Welcome to SaviomMart. We understand that timely and secure delivery is an important part of your shopping experience. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered through our platform.

1. Order Processing Time

Once your order is successfully placed:

  • Orders are processed within 1–2 business days
  • During processing, we:
    • Verify payment details
    • Prepare items for dispatch
    • Ensure safe and secure packaging

Orders placed on Sundays or public holidays are processed on the next working day.

2. Delivery Timelines

We offer multiple delivery options based on product availability and location:

  • Standard Delivery: 5–7 business days
  • Expedited Delivery: 2–3 business days
  • Express Shipping: Within 48 hours (where available)

Delivery timelines may vary depending on:

  • Delivery location
  • Product availability
  • Courier partner network
  • Order size and weight

In case of unexpected delays, customers will be informed in advance.

3. Serviceable Areas

We currently deliver across India.

  • Some remote or rural areas may experience delays
  • Certain pin codes may not be serviceable depending on courier availability

4. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Order weight and size
  • Delivery method selected

The final shipping cost is clearly displayed at checkout before payment confirmation.

We maintain transparent pricing with no hidden charges.

5. Order Tracking

Once your order is dispatched, you will receive:

  • A shipping confirmation via email or SMS
  • A tracking number
  • A tracking link for real-time shipment tracking

You can also track your order through the “My Orders” section on our website.

6. Delivery Partners

We work with trusted and reliable logistics partners to ensure:

  • Secure packaging
  • Safe handling of products
  • Timely delivery
  • Smooth shipment movement from dispatch to final delivery

All shipments are monitored until successful delivery.

7. Failed Delivery & RTO (Return to Origin)

If delivery fails due to:

  • Incorrect or incomplete address
  • Customer unavailable at delivery location
  • Refusal to accept the order

Then:

  • The order may be returned to us (RTO)
  • Re-delivery charges may apply
  • Refunds (if applicable) will be processed after deducting shipping charges

8. Damaged / Tampered Packages

If your package appears damaged or tampered:

  • Please do not accept the delivery, OR
  • Record a complete unboxing video immediately after receiving the package

To raise a claim:

  • Report the issue within 24–48 hours of delivery
  • Provide photo/video proof for verification

Claims without proper proof may not be accepted.

9. Delivery Delays

We are not responsible for delays caused by:

  • Courier partner delays
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Public holidays or unexpected disruptions

However, we will make reasonable efforts to keep you informed.

10. Incorrect Address

Customers are responsible for providing accurate delivery details.

We shall not be responsible for failed deliveries caused by incorrect or incomplete address information.

11. Contact & Support

For any questions related to shipping, delivery, or order tracking, please contact us:

📧 Email: support@saviommart.com
📞 Phone: +91 98467 88564

🏢 Address:
B-91, B6 Sector-2
Gautam Buddha Nagar
Noida – 201301
Uttar Pradesh, India

Company Name: SAVIOM DIGITAL SOLUTIONS PRIVATE LIMITED